Corporate Services Department.

 

Ms. N. Z. Ndlela
General Manager:  Corporate Services
Tel:                 035-573 8702
Fax:                 035-573 1094
Cell:                082 907 6992
Email:            This email address is being protected from spambots. You need JavaScript enabled to view it.
 
Ms. N. Mdluli
Secretary to the GM:  Corporate Services
Tel:                 035-573 8609
Fax:                 035-573 1094
Cell:                084 817 0405
Email:            This email address is being protected from spambots. You need JavaScript enabled to view it.
 
The Corporate Services Department is the portal of entry and exit from the Municipality and supports the functions of all the other departments in the Municipality. The Department provides support services and generally ensures that all administrative functions of the Municipality are properly coordinated.   
 
The Corporate Services Department consists of the following sections:
  1. Administrative Services
  2. Human Resources Management Services
  3. Information Technology
 

1.      ADMINISTRATIVE SERVICES

This section is responsible for the smooth and efficient operation of Councils processes such as:  Committee/Secretariat Services (the section is responsible for the compilation of agendas, minutes, reports, etc. of Council, ExCo, Portfolio Committees and ad-hoc committees), Registry and Records (the section that keeps and maintains allrecords of Council, both physical and electronic records), Councilor Support (the section that provides support services to Councilors),Delivery Services (the section that is responsiblefor the internal and external delivery and distribution of councils’ communication material, be it agendas, reports, letters, notifications, etc.), Printing and Photocopy Services(the section that is responsible for the reproduction of all communication material), Fleet Control (Thesection is responsible for the internal control and allocation of Councils fleet vehicles and Building Control(the sectionresponsible for the upkeep and maintenance of council’s buildings.
 
2.       HUMAN RESOURCES MANAGEMENT SERVICES
Recruitment and Selection (This section is responsible for the recruitment and selection of staff. The achievement of the Employment Equity Plan of the organization is coordinated by this section.), Skills Development and Training(This section formulates the WSP and equips staff with the necessary skills to meet the demandsof their jobs. The section also coordinates the formulation of the annual Skills Audit, compilesand submits the Workplace Skills Report. All training and development events, includingBursaries, Learnerships, and Learning Programs are handled by this section, as is all contactand liaison with external Providers.)Human Resource Administration (This sectionprovides a service to its internal customers and assists with issues such as benefits, leave, allowances, subsidies, etc. The Section also ensures that all Human Resources Policies and Procedures are updated from time to time to ensure compliance with existing legislation and HR best practice), Occupational Health and Safety (This section monitors compliance with legislation and ensures that measures for a safe and healthy environment for employees are in place. It focuses on implementing corrective measures to eliminate hazards in the workplace), Employee Assistance (This program takes care of the emotional, physical, psychological, wellbeing of employees. It is a program that assists employees to deal with problems whether it is experienced at work or at home), Industrial Relations (This section concerns itself with ensuring the existence of healthy labour relationships by: being pro-active in resolving employee grievances/issues, professional handling of disciplinary or misconduct matters, and by championing dialogue through consultation and collaboration.
 
3.     INFORMATION TECHNOLOGY
This section provides the IT infrastructure and systems to help the organization realize its goals and objectives by aligning IT services with the Integrated Development Plan.  The Key Performance Areas includes:  Email, Internet, Intranet and Document Management Services (DMS), Help-desk services, Provision of software and hardware, Disaster Recovery Systems and IT strategy and Master Systems Plan (MSP). 
 
3.     CORE RESPONSIBILITIES
The Corporate Services is the portal of entry and exit from the Municipality and supports the functions of all the other departments in the Municipality. The Department provides support services and generally ensures that all administrative functions of the Municipality are properly coordinated. The core responsibilities of the Department are as follows: